In brief

• HR professionals spend about 86% of their time on admin work within HR. Leaders must accelerate digitalization to liberate HR to deliver new people services to the workforce.
• To deliver strategically relevant and impactful experiences at scale, HR must abandon the comforts of a vertical silo and operate horizontally across the enterprise.
• The Ulrich approach must be left behind for a new model built on three components: digital people teams, virtual global business services and agile people consultants.